Privacy Policy.

1. Information We Collect

We collect information you choose to provide when you contact us, submit a form, request an audit, arrange a meeting or become a client. This may include:

• Contact details: your name, email address and phone number.
• Business details: business name, industry, service area and website address.
• Project details: requirements, budget, timing, goals, questions and files you choose to share.
• Scheduling and billing details: meeting preferences, invoice information and payment confirmations.

Our website and hosting systems may record IP addresses, browser and device information, pages requested, timestamps and security logs. Where analytics is enabled, it may also record page views, referrals and interactions.

Please do not send passwords, payment-card details or sensitive personal information through our general contact or audit forms. A free audit does not require access to your website administration account.

2. How We Use Information

We use information for purposes connected with your request or our services:

• Responding to enquiries, preparing quotes and carrying out requested audits.
• Scheduling meetings and communicating about projects.
• Designing, building, hosting and maintaining websites.
• Managing invoices, payments and business records.
• Maintaining security, investigating problems and improving our website.
• Meeting legal obligations and resolving disputes.

Submitting an enquiry or requesting an audit does not automatically subscribe you to a marketing newsletter. Marketing communications are sent only where we have the consent or other permission required by law, with a way to unsubscribe.

3. Consent & Your Choices

We explain why information is needed and obtain consent in the form appropriate to the information and circumstances, unless the law permits or requires otherwise. When you voluntarily provide details to request a quote or audit, we use those details to handle that request.

You may withdraw consent by contacting us, subject to legal restrictions and reasonable notice. We will explain any consequences, such as being unable to continue a service that requires the information. Withdrawal does not require us to delete records we must lawfully retain.

4. Cookies, Analytics & Embedded Services

Our website may use cookies or similar technologies for functionality, security and analytics. Embedded services, such as a map, video or booking tool, may receive technical information when they load or when you interact with them.

You can manage cookies through your browser settings. Blocking cookies may affect certain features. Where consent is required for non-essential tracking, we obtain it before that tracking operates. Contact us for information about the tools currently used on the website.

5. Service Providers & Disclosures

We do not sell or rent your personal information.

We may share information with providers that support hosting, email, form delivery, scheduling, analytics, invoicing, payments and technical support, as needed for the relevant purpose. We use reasonable measures to require appropriate protection of information handled on our behalf.

We may also disclose information with your consent, to professional advisers where appropriate, or where authorized or required by law. Providers may process or store information outside British Columbia or Canada, where local laws may permit access by courts or authorities.

6. Retention & Security

We retain information only as long as reasonably needed for its identified purpose, legal and accounting obligations, and the resolution of disputes. Retention periods depend on the type of record. When information is no longer needed, we take reasonable steps to delete it or make it non-identifiable, including through normal backup-retention cycles.

We use reasonable safeguards appropriate to the information, including access controls, secure connections where appropriate and measures to protect our systems. No online transmission or storage system is completely secure.

7. Access, Corrections & Complaints

You may request access to personal information under our control, information about its use and disclosure, or correction of inaccurate information. Send a written request to the contact below with enough detail for us to locate the records. We may take reasonable steps to verify your identity.

We respond within the time required by the applicable law, subject to permitted extensions and exceptions. If access is refused, we explain the reason and available review options where required.

Please contact us first with privacy concerns. You may also contact the Office of the Information and Privacy Commissioner for British Columbia, or the Office of the Privacy Commissioner of Canada where PIPEDA applies.

8. Client Websites & External Links

This policy covers our handling of information through our own website and business. If we host or maintain a client website, our handling of information on that client’s behalf is also governed by the applicable service agreement and instructions. Visitors to client websites should consult that business’s privacy policy.

External websites and services have their own privacy practices. Linking to them does not make us responsible for how they handle your information.

9. Changes To This Policy

We may update this policy as our practices or legal obligations change. The revised version will show a new “Last Updated” date. For material changes requiring notice or fresh consent, we will provide notice or seek consent as required.

10. Contact Us

Industry Conquerors — Privacy Contact
Email: industryconquerors@gmail.com
Website: industryconquerors.com
Serving Metro Vancouver and the Lower Mainland, British Columbia, Canada.